Open to Work • Visa Sponsorship Welcome

Deepam Shah

Operations & Strategy Graduate | Ready to Solve Real Problems, Not Just Follow Playbooks

International Business Graduate seeking Coordinator, Analyst & Graduate Program roles in UAE Qatar Germany Global Markets

30%
Energy Cost Reduction
12+
Multicultural Teams Led
4
Countries Experience
6
Strategic Projects
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Deepam Shah - Professional Photo
Who I Am

Not Here to Follow SOPs—Here to Fix What's Broken

I'm not here to just follow SOPs—I'm here to figure out what's broken and fix it.

After earning my Master's in International Business from Hult and working with world-class teams at Four Seasons, I've learned that real impact comes from jumping into unfamiliar territory, rolling up your sleeves, and delivering results that matter.

Whether it was cutting waste by 12% in high-pressure kitchens, proposing 30% energy reductions for luxury hotels, or analyzing how Nike's supply chain collapsed during COVID-19, I thrive where change is needed and improvement is possible.

My Toolkit?

Operations know-how, process thinking, strategic analysis, and genuine curiosity about how things can work better. I've pitched projects in Dubai, collaborated with cross-border teams, and learned that success is as much about people as it is about plans.

I'm looking for organizations that value initiative, fresh perspectives, and someone who isn't afraid to challenge the usual ways of doing things.

Education

MSc International Business

Hult International Business School, Dubai

Experience

Four Seasons Private Residences

Luxury Operations & Team Leadership

Specialization

Operations & Strategy

Process Improvement, Lean Six Sigma

Passion

Sustainability Leadership

Sustainable Operations & Circular Economy

What I Bring

Not Just Buzzwords—Real Experience with Real Impact

Operations Excellence

Managed 200+ item production/day, implemented FIFO inventory systems, reduced waste by 12% in high-pressure luxury hospitality environment

Strategic Thinking

Conducted market analysis for Dubai's emerging desert glamping sector using PESTEL, Porter's Five Forces, and customer journey mapping frameworks

Process Innovation

Optimized workflows improving efficiency by 10%, trained multicultural teams across 4 countries, standardized operational procedures

Sustainability Leadership

Proposed 30% energy reduction strategy using DEWA tariff analysis and LED sensor systems for Media One Hotel Dubai

Cross-Cultural Collaboration

Led projects with international teams, worked across UAE, India, USA, coordinated 5-chef multicultural team maintaining luxury standards

Data-Driven Analysis

Applied Lean Six Sigma, Toyota Production System, Value Stream Mapping achieving 45% productivity gains in research analysis

Technical Skills & Expertise

Project Management Business Analysis Lean Six Sigma Strategic Planning Process Improvement Stakeholder Management Cross-Cultural Leadership Sustainability Strategy Customer Experience SOP Development Market Research Digital Transformation Supply Chain Analysis Data Visualization MS Excel (Advanced) Tableau
Featured Projects

From Strategy to Execution—Proof I Can Deliver

Dubai Desert Glamping Strategy

Market Strategy Development | Hult International Business School | May-Jun 2025

The Challenge

Dubai's desert glamping sector had untapped potential but faced gaps in authentic cultural integration, sustainability, and personalized guest experiences.

My Approach

Conducted comprehensive market analysis using PESTEL framework, Porter's Five Forces, and customer journey mapping. Identified that 73% of young travelers prioritize cultural authenticity over standard luxury.

The Impact

Developed two innovative concepts—'Bedouin Bioluminescent Nights' cultural immersion program and 'Regenerative Water Oasis' ecosystem workshops—positioning the client for differentiation in a growing market.

Market Research Strategic Planning Customer Experience

Burj Al Arab Digital Brand Analysis

Luxury Brand Strategy | Hult International Business School | Apr-May 2025

The Challenge

Understand how one of the world's most iconic luxury hotels translates exclusivity into digital customer experiences.

My Approach

Deconstructed the digital customer journey through virtual touchpoint analysis. Applied Kapferer's Brand Identity Prism and Pine & Gilmore's Experience Economy framework to evaluate how luxury positioning works across digital and physical environments.

The Impact

Identified key gaps in interactive engagement vs. luxury automotive brands like Ferrari. Revealed how personalization and real-time interaction could enhance digital luxury experiences.

Brand Strategy Digital Marketing Competitive Analysis

Media One Hotel - Energy Efficiency

Sustainability Consulting | Hult International Business School | Feb-Mar 2025

The Challenge

Media One Hotel executives needed a viable strategy to reduce energy costs by 30% without compromising guest comfort.

My Approach

Proposed smart LED sensor-controlled dimming systems targeting 30% energy reduction. Used DEWA tariff analysis (AED 0.38/kWh) to anchor ROI negotiations. Applied tactical empathy techniques to address operational concerns beyond just cost savings.

The Impact

Secured preliminary approval for pilot program through strategic stakeholder mapping and structured concession planning. Demonstrated how technical solutions must address real business priorities like guest experience and operational complexity.

Strategic Negotiations Stakeholder Management Sustainability

Toyota Lean Management Research

Operational Excellence | Hult International Business School | Jan-Feb 2025

The Challenge

Understand how Toyota Production System principles drive productivity improvements across manufacturing giants.

My Approach

Analyzed TPS application at Caterpillar (achieved $1.5B cost reduction) and Toyota. Studied Value Stream Mapping, kaizen events, and waste elimination strategies. Examined PDCA cycles and Just-in-Time production philosophy.

The Impact

Gained practical frameworks for process optimization applicable to any industry. Identified how continuous improvement mindsets and waste elimination strategies drove 45% productivity gains.

Process Improvement Operational Excellence Lean Six Sigma

Nike's Supply Chain Failure Analysis

Crisis Management & Supply Chain Strategy | Hult International Business School | 2025

The Challenge

Analyze how Nike's supply chain collapsed during COVID-19 and extract lessons for future resilience.

My Approach

Conducted sustainability analysis using People-Planet-Profit-DBS framework. Evaluated supply chain vulnerabilities, demand forecasting failures, and crisis response strategies during unprecedented global disruption.

The Impact

Identified critical gaps in supply chain risk management and developed recommendations for building resilient, sustainable operations that can withstand future disruptions.

Supply Chain Analysis Risk Management Sustainability Analysis

Reimagining Hospitality for Next-Gen Travelers

Tourism Innovation | ITM Group of Institutions | 2023

The Challenge

Traditional hospitality models weren't meeting the needs of next-generation travelers seeking authentic, sustainable, tech-enabled experiences.

My Approach

Researched emerging travel trends, Gen Z/Millennial preferences, and how technology and sustainability are reshaping guest expectations. Explored concepts from Queen Margaret University's coursework on Organizational Behaviour and Strategic Leadership.

The Impact

Proposed hospitality reimagination framework focusing on authentic experiences, sustainable practices, and digital integration to meet evolving traveler demands.

Tourism Management Trend Analysis Innovation Strategy
The Journey

From Mumbai to Dubai to Fort Lauderdale—And Beyond

2024 - 2025

Hult International Business School, Dubai

Master of Science in International Business

  • Focused on Operations Management, Strategic Planning, Sustainability
  • Led 6 strategic consulting projects for real organizations in Dubai
  • Collaborated with multicultural teams across UAE
  • Specialized in Lean Six Sigma, Process Innovation, and Digital Transformation
Sep 2023 - Jul 2024

Four Seasons Private Residences, Fort Lauderdale

Pastry Cook III (Operations Role)

  • Managed 200+ item production daily, achieving 12% waste reduction through FIFO inventory controls
  • Trained and coordinated 5-chef multicultural team maintaining luxury brand standards
  • Developed standardized procedures ensuring consistency in high-pressure service environments
  • Collaborated with management on menu development and process enhancements
Oct 2021 - May 2022

Rangoli Resto Restaurant, India

Food Production Intern

  • Optimized table setup workflows, improving order turnaround by 10% and raising team efficiency
  • Introduced portion-control systems reducing food cost variance by 7%
  • Trained and onboarded 3+ new employees on safety, consistency, and process excellence
Aug - Oct 2021

The Deltin Daman, India

Front Office Intern

  • Elevated guest satisfaction by 10% through proactive VIP service and process improvements
  • Increased repeat guest volume by 5% via enhanced service delivery
  • Implemented peak-hour strategies, reducing wait times by 15%
2020 - 2023

ITM Group of Institutions, Mumbai

Bachelor's in International Hospitality & Tourism Management

  • Collaboration with Queen Margaret University, Edinburgh
  • Major: Hospitality Operations Management & New Enterprise Creation
  • Specialized in Customer Experience, Strategic Leadership, Organizational Behaviour
  • Activities: Football, Swimming, Cycling, Golf, Gaming

Certifications & Continuous Learning

International Business Environment University of London
Digital Strategy & Business Opportunity Digital Marketing Institute
Managing Data Analysis Professional Certification
Designing the Future of Work Professional Certification
Work Smarter with Microsoft Excel Microsoft
Fundamentals of Visualization with Tableau Tableau
Let's Connect

Ready to Bring Operations Excellence & Strategic Thinking to Your Team

I'm actively seeking Coordinator, Analyst, and Graduate Program opportunities where I can contribute to operations excellence, process improvement, and strategic growth.

Open to visa sponsorship for UAE, Qatar, Germany, and global markets

Email

deepamshah65@gmail.com

Phone

+91 9023395465

LinkedIn

linkedin.com/in/deepammshah

Location

Daman, India

(Open to relocation with visa sponsorship)
Send Email Connect on LinkedIn

"Business isn't about titles for me; it's about the journey from 'why can't this work better?' to 'wow, we actually did it.'"